If you’re reading this, you’ve probably pressed the “Map” button on your Toyota and this message popped up:

“The Navigation App is not installed. Please check the Toyota website for compatible applications.”

toyota the navigation app is not installed message

If you try checking Toyota’s website, it’s impossible to find the applications mentioned in this notification.

In this article, I’ll break down this message and how to resolve it.

Spoiler: It’s not what you’d expect.

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Clearing Up the Confusion

After viewing this message, you may have tried to find the app on Toyota’s website. You may have also found numerous articles online giving you instructions for downloading the app, but you still can’t figure it out.

That’s because the app no longer exists!

Formerly, you could download Toyota’s “Entune” app onto your phone which allows you to install apps on your vehicle, such as Navigation.

Unfortunately, the Entune app is no longer available as Toyota doesn’t offer access to download these apps anymore.

Keep reading to learn more about resolving this issue.

How to Install the Toyota Navigation App

Despite what other sources say, the ability to download the Navigation app is no longer available.

Some Toyota vehicles still have built-in navigation by default, but you won’t be able to gain access to it unless it came equipped from the factory.

If your Toyota wasn’t equipped with navigation from the factory, you’ll need to plug your phone into the car.

Once you’ve done this, you can use Apple CarPlay or Android Auto for navigation using Google Maps, Apple Maps, Waze, etc.

Tip: If you paid extra to equip your Toyota with navigation but you’re not able to access it, contact your local dealer.

Do Toyota Vehicles Still Come With Built-In Navigation?

With the adoption of Apple CarPlay and Android Auto, fewer car manufacturers are implementing their own built-in navigation systems.

Yes, Toyota still offers vehicles with built-in navigation, but it is becoming very uncommon.

In the case of the Toyota RAV4, it is listed as an available option for the 2023 Prime XSE. I also spoke to a few RAV4 Limited owners who had navigation built-in.

Most Toyota owners don’t have navigation built-in and simply rely on Apple CarPlay and Android Auto for their navigation app.

Toyota Navigation Demonstration

If you’re interested in learning about the navigation system and its features, check out this video.

Is Toyota’s Navigation App Even Worth It?

toyota built-in navigation screen

If you’re unhappy about this missing feature, don’t worry. You’re not missing out on much.

In my opinion, the built-in Toyota navigation app isn’t worth it. It’s a bit outdated, cannot provide live traffic info, and the design isn’t appealing.

The maps on your phone will provide a much better experience when used with Apple CarPlay or Android Auto.


I hope this article helped you understand why the navigation app is not installed on your Toyota.

It’s unfortunate that this message is confusing for Toyota owners. Also, the information you find online about this problem is inaccurate and outdated, which adds to the confusion.

If you have any questions or had a different experience with the navigation app, feel free to reach out to me.

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  1. Just a couple days ago I’ve been plugging my phone in for Google navigation but same error comes on and wont show my Google maps on the screen… how can I fix this?

  2. Google maps worked until recently, I am wondering if it is the USB cord